Terms of Use | Happy Frog

Who you are contacting

HAPPY FROG LIMITED, RM DS047, Bothy, Lower Close Studios, Dartington Hall, Totnes, TQ9 6EN, Devon. Company registration: 17424017. Named company contact: VICTORIA REAKES. Telephone: 447699172771. Email: [email protected].

The site concerns parties, sessions and event days. Dates, supervision, age suitability, accessibility and venue arrangements require confirmation. No place is reserved by preparing a message, and participation remains subject to the agreed activity requirements.

From leisure and event requests to an agreed instruction

For an initial discussion, describe event type, preferred date, attendance estimate and age range. An adult should make enquiries about children; do not send children’s full names, photographs or medical records.

The enquiry tool prepares text locally. You choose a separate copy, download or email action. It neither submits an order nor reserves capacity, and it does not take payment. Opening an email application still leaves the decision to send with you. Keep a copy if you need a record; do not treat a locally prepared message as acceptance or proof of receipt.

An obligation to supply particular goods or services arises only under the applicable agreed terms and the law. Obtain confirmation of the scope, price, taxes or charges, timing, responsibilities and any cancellation arrangements before committing. A general website description does not alter a written agreement or your statutory rights.

Using the service information responsibly

Our pages introduce parties, sessions and event days and help frame a discussion; suitability depends on the actual circumstances. Request clarification where a statement affects your decision. Do not assume that a registered correspondence address is a staffed shop, showroom, training venue or place accepting unarranged visits.

Photographs used for illustration do not establish that a person is a member of staff, that a site belongs to the company or that a pictured item or project is available. An authenticated specification, quotation or order document should identify the actual subject of a purchase. Read the Disclaimer for the limits relevant to these enquiries.

Permitted use and material you provide

Use the website lawfully. Do not introduce malicious code, attempt unauthorised access, interfere with other visitors or use the contact route for deception, harassment or unsolicited bulk promotion. Do not send third-party personal information or confidential material unless you have authority and it is necessary.

You may view and retain reasonable copies for evaluating or using the company’s services, subject to third-party rights. No ownership of a design, brand, image or other intellectual property passes merely by viewing or making an enquiry. Deliverable ownership and any licence must be settled in the relevant written agreement. Your enquiry remains your material; handling it to respond does not grant a general marketing licence.

Consumer rights and fair responsibility

Nothing in these terms excludes or limits liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or any other liability that the law does not allow to be excluded or limited. Mandatory consumer rights, including applicable rights for goods, digital content and services, remain intact. We do not impose a blanket fee-based cap through this website.

Responsibility for a particular engagement is governed by its lawful terms and the circumstances. General information should not be used as a substitute for an agreed assessment where one is needed. This does not excuse inaccurate descriptions, lack of reasonable care and skill or other duties that cannot lawfully be disclaimed.

Cancellation and refund rights depend on the transaction and applicable law. Any lawful exception for a particular personalised, perishable or date-specific service must be explained in the applicable order terms; it is not a general removal of consumer remedies.

Separate services, privacy and changes

A link to an external information source or a chosen email application leads to a separate service. Check its terms and privacy information before providing information there. The company remains responsible for duties the law places on its own use of information; a link does not transfer those duties to you.

The Privacy Policy and Cookie Policy explain personal information and browser behaviour. Changes to these website terms apply prospectively to website use; they do not retrospectively rewrite an accepted order or remove an accrued right.

Questions, complaints and applicable rights

Raise a concern with HAPPY FROG LIMITED using the postal address or contact route above, giving the relevant date and a short explanation of what needs to be put right. An enquiry or complaint must not include unnecessary sensitive records.

The mandatory laws and court protections that apply to your circumstances remain available. These website terms do not force a consumer to use an exclusive court outside their protected jurisdiction or require paid arbitration. The governing terms for a particular engagement should identify the applicable law without removing mandatory protections.